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Programming and services offered by Bilingual International Assistant Services evolve continuously to meet community needs.  Please find our current offerings below.  In need of something you don’t see here?  Contact us.  Chances are, we can provide you with a warm referral to someone who can help!

  • Mental Health Services – Our licensed professional therapists, many of them multilingual, bring many years of culturally competent experience in working with the unique stress and trauma symptomology of immigrant and refugee participants.  
    • Comprehensive Services to Survivors of Torture and War Trauma (includes therapy, legal assistance, clinical case management, psychiatry, et al)
    • Comprehensive Services to New Americans in St. Louis City
    • In-school Trauma-Focused Counseling for Immigrant and Refugee Children
    • Mental Health and Wellness programming to individuals with co-morbid conditions in St. Louis City
    • Insurance-based counseling services (coming soon!) 
  • Social Services – Our multilingual community access workers are trained to offer culturally specific and language appropriate services aimed at improving the quality of life for underserved communities in our area.
    • Care coordination, case management, and benefits assistance for area seniors
    • Medicare benefits counseling and fraud prevention
    • Case management for caregivers of older adults or persons with disability
    • Health insurance referral by trained Affordable Care Act Navigators
    • Linkage to personal care, home care, and respite care for seniors and adults with disability
  • Macklind International Senior Center is Missouri’s first dedicated multicultural senior center, offering transportation, culturally appropriate nutritious meals, and supportive language and educational services to seniors from five distinct groups – Chinese, Albanian, Bosnian, Bhutanese Nepali, and Vietnamese. Seniors enjoy socialization, quarterly outings, and accessible education on health, medical care, and social services.  (New groups forming soon!) 
  • Immigration and Naturalization Services – Bilingual International Assistant Services is a Department of Justice accredited agency able to offer naturalization services and represent clients before USCIS.  The agency currently has two full-time DOJ representatives on staff.
    • Naturalization Services to Elderly Legal Immigrants and Elderly Refugees – comprehensive naturalization assistance to seniors over 60 with minimally 5 years of Missouri residency, who have not been able to benefit from classroom instruction.  Includes a team approach to client success including one-on-one customized tutoring, filing support, case management (including work with physicians as needed), legal assistance, representation at USCIS, interpretation as necessary, and Medicare counseling.
    • Fee-based assistance available for simple filings on a limited basis (contact us for more details).
  • Language Services – Established, trusted interpretation and translations services from a pool of contracted professional interpreters representing over 50 commonly used languages with area immigrants and refugees
    • Interpretation (verbal) both telephonic and in-person
    • Translation (written) includes certified translations as well as AV transcription services
  • Advocacy and Education– As content experts in the area of culturally competent service provision, Bilingual International provides speakers and trainings to a wide variety of local agencies and businesses.  Contact us for more information or speaker availability. Topics include:
    • “Refugee 101: Who Are Refugees and How Do They Get Here?”
    • “Working Effectively With an Interpreter”
    • “Working with Diverse Populations of New Americans”
    • “Immigrants and Values: Cultural Competence Training”
    • “National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS Standards)”
    • “Identifying and Understanding and Trauma in Immigrant and Refugee Children”